HOW CAN WE HELP?

If you are not happy with your BetterCleans cleaning service, just let us know and we will send a team of cleaners back to make it right.

Click on the “Services and Pricing” page on the menu at the top of the page to see our pricing. Our pricing is very simple and is based on the number of rooms in your home. The total cost will be shown before you book, and there are no hidden fees or contracts.

A deep clean is for first-time customers or customers who haven’t had their home professionally cleaned in the last three months. A Move In/Out service is for when you are moving into or out of a new place. Please check out our “Services” page at the top for information on specific tasks.

No, absolutely not, BetterCleans is here to make your life easier and free up some time for you! It’s your decision to stick around or go out and take advantage of the free time. If you want to leave, we will work with you to arrange private and secure access to the cleaner when you are not present.

Everyone likes routine and consistency and so do we. For all regular customers, we try and connect you with a regular maid. Although due to the popularity of some of our maids this may not always be the case.

To protect our teams, we cannot clean in homes with biohazards such as animal waste and insect/rodent cleanup. We don’t offer wet wiping of light bulbs, resurfacing/waxing/refinishing of floors, large furniture moving or large scale trash disposal. We don’t clean from height so our cleaners don’t bring step ladders with them.