Your Booking
How do I contact you?
Contact us via chat in the bottom right of this screen, by phone (414) 215-9698 or email (info@bettercleans.com). You can set up a booking by giving us a call, or you can simply book through our website by clicking on the booking page.
Do you service my area?
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Can I cancel a booking?
Yes of course, you can cancel a cleaning/booking through logging in to your account. Please note we charge a $50 cancellation fee for cancellations after 5pm if cancelled the day before your booking, so please cancel with plenty of time to spare.
How late notice can my booking be?
We will try our best to facilitate bookings up to an hour before you need a cleaner. Just give us a call or book as normal and we will get back to you as soon as possible with a phone call if we can arrange a service for you. If we can’t we will let you know and you won’t be charged.
How many people will come to clean my house?
One professional cleaner is our standard. However, we may send a team of two people when the job is very large.
Are you insured and bonded?
Yes we are fully insured and bonded.