Who are your cleaning professionals?
All of our cleaners are professional, experienced, career cleaners. Each cleaning partner is carefully vetted, background-checked and are highly rated by other BetterCleans customers.
When is payment taken for services rendered?
Payment is taken the next working day after our maid services are rendered and the quality of the job is confirmed with you, the customer. BetterCleans has a 100% satisfaction guarantee for our cleaning services in Milwaukee and surrounding areas.
What services do you not offer?
To protect our teams, we cannot clean in homes with biohazards such as animal waste and insect/rodent cleanup. We don’t offer wet wiping of light bulbs, resurfacing/waxing/refinishing of floors, large furniture moving or large scale trash disposal. We don’t clean from height so our cleaners don’t bring step ladders with them.
What is your 100% guarantee?
If you are not happy with your BetterCleans cleaning service, just let us know and we will send a team of cleaners back to make it right.
What is cost of your service?
Click on the “Services and Pricing” page on the menu at the top of the page to see our pricing. Our pricing is very simple and is based on the number of rooms in your home. The total cost will be shown before you book, and there are no hidden fees or contracts.
What is a Deep Clean or Move In/Out Clean?
A deep clean is for first-time customers or customers who haven’t had their home professionally cleaned in the last three months. A Move In/Out service is for when you are moving into or out of a new place. Please check out our “Services” page at the top for information on specific tasks.
How many people will come to clean my house?
One professional cleaner is our standard. However, we may send a team of two people when the job is very large.
How late notice can my booking be?
We will try our best to facilitate bookings up to an hour before you need a cleaner. Just give us a call or book as normal, and we will get back to you as soon as possible with a phone call if we can arrange a service for you. If we can’t, we will let […]
How do I refer a friend and how much do I get?
Referring a friend is easy, just send an email to email@example.com, and CC your chosen friend(s). We will reply explaining our service and if they sign up and make a booking, you both get $20 off!
How do I redeem a gift voucher?
You will have an opportunity to enter any voucher codes during the booking process and before you enter any payment details.